what we offer?

Services

Using technology to improve business performance.

Web development

Web Development is the process of designing and creating web based technologies. Web-based technology encompasses different types of websites, including e-commerce sites, informational sites, social media sites, blogs and more.

We will explore innovative solutions that can be implemented in order to increase conversion rates on your website or blog!

Investigation

We research about your brand, your niche, your needs, your clients, your goals and your challenges.

User experience (UX)

We structure your website, we will define the characteristics and functionalities.

User interface (UI)

We will make a mockup of your website, we can review it and make changes before start the development process.

Web development

We design your website according to what is determined and approved in the mockup process.

Test & Launching

We make sure to deliver a 100% optimized site before the final launch.

Identifying the target audience

This step is the basis of any development of impulse, of a framework or business in an effective way since by identifying the public we can elaborate more effective strategies.

Strategy

A route map is elaborated in which all the strategies to be followed are proposed to attract the public already defined above, either through trends, promotions, tastes, among others.

Implementation

According to the type of target audience we have, the communication channels are established to attract said clients and thus make the result more optimal.

Statistics

Taking statistics is one of the most important steps since we realize which are the weak points of the strategy and where we must improve to make it more optimal.

Remarketing

Once the shortcomings of the initial campaign have been resolved, a second stronger campaign is created in order to generate the feeling of memory in the clients who have seen the previous campaign and to be able to capture them in an easier way, this last step can be repeated as many times as required according to its effectiveness.

Digital marketing

No matter what industry you are in, digital marketing is essential for growth. The internet has changed the way that people find businesses, products and services they need to be successful.

If you’re not using digital marketing strategies in today’s world, then your competition will beat you out before you know it.

Graphic design

Graphic design is a powerful tool in branding and marketing. It can be a work of art or something simple, but when done well it will capture the attention of your audience.

The process includes everything from logo design, typography, colors, and more. We create a cohesive look throughout your branding materials so that you are able to maintain an identity for your company or organization.

Media identification

It is the first step before carrying out any creative process and consists of identifying which is the most optimal for the design to fulfill its objective, be it printed media such as flyers, banners, advertising banners, among others or digital media such as PopUps, flyers, post among others.

The Brief

Taking into account all the characteristics of the type of public that we need to capture, a brief is created with all the characteristics that the design should have, in order to make it more attractive for our objective, finally it will be delivered to the designer.

Artwork

Once the designer has the brief, he will begin to develop different design proposals, which are presented to the marketing department where it is verified that the design complies with everything agreed and has the potential to impact and fulfill its objective.

Call center

Handles a large volume of incoming and outgoing calls, solves and documents problems, doubts, complaints and customer requests through tickets, provides an effective and agile solution to customer problems or requests, plays a fundamental role in marketing research as an input or source of information, to collect data and obtain management indicators in favor of commercial and strategic actions, build win-win or mutual benefit relationships between clients and the company.

It transmits updated, truthful, transparent and detailed communication, which may be relevant to the client, provides specialized support in daily processes and operations, contacts potential clients (when its scope allows) based on a database of prospects, identifies opportunities for sale and closes the process (when defined in its scope). This function refers to what is known as telemarketing. Map or evidence recurring inconveniences, so that they can be analyzed and resolved definitively, generate memorable experiences for customers, which contribute to building loyalty.

Its operation consists of managing a flow of calls and customer contacts with the company (and vice versa, depending on the type of call center). These contacts are received through a switch, which keeps the calls on hold and redirects them, according to the availability of the advisors.

Customer waiting time is usually used to deliver important brand messages or report news. The advisor provides customer service, solving their problem or managing their request and at the end of each call, requests to evaluate the attention received, as part of the call center’s commitment to its performance goals and to improving the customer experience.

Revolutionizing
the digital experience

Business technology can save you time and money so your business can grow.

The latest crop of business technology tools can help you run your business more efficiently.

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